Terms of Use

Terms of Use for Noax

Last Updated: April 12, 2026

1. Provider Identification

This Service is operated by:

Noax

Email: [email protected]

For the full legal notice (Impressum), see our Impressum page.

2. Acceptance of Terms

By accessing or using Noax (“Service”), including our browser extensions (Chrome, Safari, Firefox), web application, iOS mobile application, and related services, you agree to be bound by these Terms of Use (“Terms”), our Privacy Policy, and our Cookie Policy.

If you do not agree to these Terms, you must not access or use the Service.

These Terms constitute a legally binding agreement between you and the operator of Noax (“we,” “our,” or “us”).

3. Beta Stage Notice

4. Eligibility

Age Requirements

By using the Service, you represent and warrant that:

• You meet the minimum age requirement for your jurisdiction
• If you are a minor (under 18), your parent or legal guardian has reviewed and consented to these Terms
• You have the legal capacity to enter into a binding agreement in your jurisdiction

We do not knowingly collect data from children below the applicable minimum age. If we become aware that a user does not meet the age requirements, we will terminate their account and delete associated data.

5. Account Registration and Security

Account Creation

To use the Service, you must create an account using our authentication provider. You agree to:

• Provide accurate, current, and complete registration information
• Maintain and promptly update your account information
• Keep your login credentials secure and confidential
• Not share your account with others or allow unauthorized access

Account Responsibility

You are responsible for all activities that occur under your account. You must notify us immediately at [email protected] if you suspect unauthorized access to your account.

One Account Per Person

Each individual may maintain only one account. Creating multiple accounts to circumvent restrictions, abuse the Service, or for any other reason is prohibited.

6. Description of the Service

Noax is an AI-powered personal knowledge management service that allows you to:

• Save and organize content from the web and other sources (links, notes, images, audio, PDFs)
• Search your saved content using AI-powered semantic search
• Interact with a conversational AI assistant that helps you find and engage with your saved content
• Receive AI-generated summaries, tags, and categorizations of your saved content

The Service operates through browser extensions, a web application, and a mobile application (iOS).

7. User Content and Intellectual Property

Your Content

You retain full ownership of the content you save to Noax (“User Content”). By using the Service, you grant us a limited, non-exclusive, worldwide, royalty-free license to:

• Store, process, and display your User Content to you through the Service
• Generate AI-derived metadata from your User Content to provide core Service features
• Create backup copies for disaster recovery purposes
• Transmit your User Content to our sub-processors (as listed in our Privacy Policy) solely for the purpose of providing the Service

This license is limited to what is necessary to provide and improve the Service. We will not:

• Manually access, read, or review your User Content except as required for technical support (with your consent) or legal compliance
• Use your User Content to train AI models
• Share, publish, or make your User Content accessible to other users or third parties (except sub-processors as described in our Privacy Policy)
• Use your User Content for advertising, marketing, or any purpose unrelated to providing the Service

This license terminates when you delete the relevant content or your account, subject to our data retention periods as described in our Privacy Policy.

Our Intellectual Property

The Noax Service, including its software, design, user interface, features, branding, logos, trademarks, documentation, and all underlying technology, is owned by Noax and protected by applicable intellectual property laws and international treaties.

You may not:

• Copy, modify, distribute, sell, or lease any part of the Service
• Reverse engineer, decompile, or disassemble the Service, except where explicitly permitted by applicable law (e.g., EU Directive 2009/24/EC for interoperability)
• Use our trademarks, logos, or branding without prior written permission

8. AI Agent Usage and Limitations

Noax includes AI-powered features (the “AI Agent”) to help you organize, search, and interact with your saved content. By using these features, you acknowledge and agree:

Accuracy and Reliability

• AI-generated responses, summaries, tags, categorizations, and search results may contain errors, inaccuracies, or omissions
• You should always verify important information from original sources
• AI outputs are provided for informational purposes only and do not constitute professional, legal, medical, financial, tax, or any other form of expert advice
• We do not guarantee the completeness, accuracy, or reliability of any AI-generated content

Prohibited AI Uses

You must not use the AI Agent to:

• Generate, store, or distribute content that is illegal under applicable law or the laws of your jurisdiction
• Attempt to bypass safety filters, content policies, or other protective measures
• Create malicious code, malware, or tools designed for unauthorized access to computer systems
• Generate spam, phishing content, or fraudulent materials
• Harass, defame, threaten, or incite violence against others
• Violate the intellectual property rights of third parties
• Attempt prompt injection, jailbreaking, or other manipulation techniques designed to circumvent intended AI behavior
• Generate content that constitutes hate speech, incitement to hatred, or violates human dignity

Data Shared with AI Sub-Processors

When you use the AI Agent, your chat messages, conversation history from the current session, and relevant excerpts from your saved content are transmitted to third-party AI sub-processors to generate responses. While we do not send your account information (name, email, or user identifiers) to these sub-processors, any personal data you voluntarily include in your chat messages or that is contained within your saved content may be processed by our AI sub-processors.

Your Responsibility

You remain solely responsible for how you use AI-generated content and any actions you take based on it. We are not liable for any decisions made or actions taken in reliance on AI outputs.

You are also responsible for the personal data you include in your messages to the AI Agent and in content you save to the Service. You should not include sensitive personal data (such as financial information, health records, government-issued identifiers, or passwords) in chat messages or saved content.

9. Data Processing and Reprocessing

We reserve the right to reprocess your saved content to improve the Service (e.g., when AI models are updated). AI-generated metadata may change as a result. We will not manually alter the actual content you save — only system-generated metadata.

10. Acceptable Use and Prohibited Conduct

You agree not to engage in any of the following:

• Violating any applicable laws or regulations
• Infringing upon the intellectual property, privacy, or other rights of third parties
• Uploading, storing, or transmitting illegal, harmful, threatening, abusive, harassing, defamatory, obscene, or otherwise objectionable content
• Uploading content that constitutes child sexual abuse material (CSAM) or any content that exploits minors
• Attempting to gain unauthorized access to any part of the Service, other user accounts, or our systems and infrastructure
• Interfering with or disrupting the Service, servers, or networks connected to the Service
• Using the Service for any commercial purpose (reselling, sublicensing) without our prior written authorization
• Using automated tools, bots, scrapers, or scripts to interact with the Service in a manner not expressly authorized by us
• Circumventing rate limits, security measures, or access controls
• Impersonating any person or entity, or falsely claiming an affiliation with any person or entity

We may monitor usage patterns for abuse prevention and security purposes. Violations may result in suspension or termination of your account.

11. API and Service Usage

Fair Use

The Service is intended for personal, non-commercial use. To ensure fair access for all users:

• Rate Limiting: We implement and enforce rate limits on API requests. Excessive or abusive requests may result in temporary or permanent restrictions
• Automated Access: Bulk operations, automated scraping, or systematic downloading of content is prohibited unless explicitly authorized in writing
• Service Modifications: We reserve the right to modify, throttle, or restrict access to any part of the Service at any time to maintain system stability and security

Service Level

During the beta period, we do not provide any service level agreement (SLA). We will endeavor to maintain reasonable availability but make no guarantees regarding uptime or performance.

12. Account Suspension and Termination

Termination by You

You may terminate your account at any time by:

• Using the “Delete Account” feature within the Service, or
• Emailing [email protected] with your account deletion request

Upon your termination request, we will:

1. Use reasonable efforts to provide an opportunity (typically 14 days notice before final deletion, where technically feasible) for you to export your data
2. Delete your account and associated data in accordance with our Privacy Policy retention schedule
3. Remove your data from all active systems (backups may persist for up to 30 days)

Termination by Us

We reserve the right to suspend or terminate your account with prior notice (typically 14 days via email), except where immediate action is necessary. Grounds for termination include:

• Material violation of these Terms of Use
• Abuse of the Service or other users
• Fraudulent, criminal, or illegal activity
• Extended inactivity during the beta period (180+ days)
• Technical necessity (e.g., end of beta program)

Immediate Suspension (Without Prior Notice)

We may immediately suspend access where:

• There is an imminent security threat
• Continued access would expose us to legal liability
• The account is being used for manifestly illegal purposes
• We are required to do so by law or court order

Effect of Termination

Upon termination:

• Your access to the Service will be revoked
• Your data will be handled in accordance with our Privacy Policy
• Provisions of these Terms that by their nature should survive termination (including Sections 7, 13, 14, 15, 17) will continue to apply

13. Disclaimer of Warranties

For All Users

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

We disclaim all warranties, including but not limited to:

• Merchantability and fitness for a particular purpose
• Accuracy, reliability, or completeness of any content or AI-generated outputs
• Uninterrupted, timely, secure, or error-free operation
• That the Service will meet your specific requirements

Limitations Under German Law (BGB)

For consumers (Verbraucher) in Germany and the EEA: Certain warranty disclaimers are limited by mandatory consumer protection laws. Nothing in these Terms shall exclude or limit warranties or rights that cannot be excluded or limited under applicable German or EU consumer protection law, including:

• Warranties implied by §§ 434 et seq. BGB (Bürgerliches Gesetzbuch)
• Rights under the Consumer Rights Directive (2011/83/EU)
• Rights under the Digital Content Directive (2019/770/EU)

14. Limitation of Liability

For Users in the European Economic Area (EEA)

Under German law, our liability is governed as follows:

1. Unlimited Liability: We are liable without limitation for:
   • Damages caused by intent (Vorsatz) or gross negligence (grobe Fahrlässigkeit)
   • Injury to life, body, or health (Leben, Körper, Gesundheit)
   • Liability under the German Product Liability Act (Produkthaftungsgesetz)
   • Liability arising from a guarantee (Garantie) we expressly provide
2. Limited Liability for Negligent Breach of Material Obligations: For negligent breach of material contractual obligations (wesentliche Vertragspflichten / Kardinalpflichten), our liability is limited to foreseeable damages typical for this type of contract (vertragstypisch vorhersehbare Schäden).
3. Exclusion of Liability: We are not liable for:
   • Negligent breach of non-material obligations
   • Data loss to the extent you have failed to maintain appropriate backups (particularly relevant during the beta phase)
   • Indirect, incidental, or consequential damages, to the extent permitted by law

For Users in the United States

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NOAX SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of data, profits, revenue, or business opportunities
• Service interruptions or data corruption
• Reliance on AI-generated content
• Unauthorized access to your account
• Any other damages arising from use of the Service

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100).

General

The above limitations apply regardless of the legal theory (contract, tort, strict liability, or otherwise) and even if we have been advised of the possibility of such damages.

15. Indemnification

For Users in the United States

You agree to indemnify, defend, and hold harmless the operator of Noax from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from:

• Your use of the Service in violation of these Terms
• Your User Content (including claims that it infringes third-party rights)
• Your violation of any applicable law or regulation
• Your violation of any third-party rights

For Users in the European Economic Area (EEA)

Note for German/EEA consumers: Under German consumer protection law, broad indemnification clauses are generally unenforceable against consumers (Verbraucher). This indemnification obligation applies to you only to the extent you are at fault (verschuldensabhängig) and does not extend beyond what is permissible under §§ 305 et seq. BGB (AGB-Recht).

16. Dispute Resolution

For Users in the European Economic Area (EEA)

Governing Law: These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG) and excluding German conflict of law rules.

Jurisdiction: For consumers (Verbraucher) resident in the EEA, the courts at your place of residence shall have jurisdiction, in addition to the courts at Noax's place of business. For non-consumers (Unternehmer), the exclusive place of jurisdiction is at Noax's place of business.

Dispute Resolution: We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board (Verbraucherschlichtungsstelle) at this time. We encourage you to contact us directly at [email protected] before initiating any formal proceedings.

For Users in the United States

Governing Law: For US-based users, these Terms shall be governed by the laws of the State of Delaware, without regard to its conflict of law principles, except where preempted by federal law.

Arbitration Agreement: Any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved through binding arbitration administered by the American Arbitration Association (AAA), in accordance with its Consumer Arbitration Rules.

• Opt-Out Right: You may opt out of this arbitration agreement by sending written notice to [email protected] within 30 days of first accepting these Terms. Your notice must include your name, email address, and a clear statement that you wish to opt out of arbitration.
• Small Claims Exception: Either party may bring an individual action in small claims court if the claim qualifies.
• No Class Actions: See Section 17 below.

If You Opt Out of Arbitration: Disputes shall be resolved in the state or federal courts located in the State of Delaware, and you consent to personal jurisdiction in such courts.

17. Class Action Waiver (United States)

FOR US USERS: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU AND NOAX AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. IF THIS CLASS ACTION WAIVER IS FOUND TO BE UNENFORCEABLE, THEN THE ENTIRETY OF THE ARBITRATION AGREEMENT IN SECTION 16 SHALL BE NULL AND VOID WITH RESPECT TO SUCH CLAIM.

Note: This class action waiver does not apply to users in the EEA, where mandatory consumer protection laws guarantee the right to collective redress.

18. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, shall be severed from these Terms. The remaining provisions shall continue in full force and effect.

19. Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms where such failure or delay results from circumstances beyond our reasonable control, including but not limited to: natural disasters, war, terrorism, pandemics, strikes, government actions, power failures, internet or telecommunications failures, cyberattacks, or failures of third-party service providers.

20. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms to an affiliate or in connection with a merger, acquisition, reorganization, or sale of all or substantially all of our assets, provided that the assignee agrees to be bound by these Terms. Any purported assignment in violation of this section shall be void.

21. Entire Agreement

These Terms, together with the Privacy Policy, Cookie Policy, and any other policies referenced herein, constitute the entire agreement between you and Noax regarding your use of the Service. These Terms supersede all prior and contemporaneous agreements, understandings, representations, and warranties, whether written or oral, regarding the Service.

22. Changes to These Terms

We may modify these Terms from time to time. When we do:

• Material Changes: We will use reasonable efforts to notify you by email at least 30 days before the changes take effect, except where changes are required by law or necessary to address a security issue. Material changes include modifications to liability, dispute resolution, data processing rights, or payment terms.
• Minor Changes: Non-material changes (typos, formatting, clarifications that do not affect your rights) will be posted with an updated “Last Updated” date.
• Your Options: If you do not agree with the modified Terms, you must stop using the Service before the changes take effect. You may request deletion of your account and data export. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the modified Terms.
• German Consumer Rights: For consumers in Germany, changes that materially alter the contractual relationship require your explicit consent. We will present such changes to you upon your next login and request your acknowledgment.

23. Notices

All notices from us to you will be sent to the email address associated with your account. You are responsible for keeping your email address current. Notices from you to us should be sent to [email protected] .

24. Contact Us

If you have questions or concerns about these Terms of Use, please contact us at:

Email: [email protected]

Noax